Please note: UK GDPR compliance and best practice guidance continue to evolve. Harcom Group Ltd. reserves the right to update this Privacy Policy to reflect changes in legislation, regulatory guidance, or business practices.
Harcom Group Ltd. takes your privacy seriously and is committed to protecting and respecting your personal data when you visit and use our website.
This Privacy Policy explains how and why we collect, store, process, and protect personal information that identifies or could identify you.
Who We Are
Harcom Group Ltd. (“Harcom Group”, “we”, “our”, or “us”) is committed to safeguarding the privacy of visitors to our website and ensuring that all personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and any other applicable data protection legislation.
Information We May Collect
We may collect and process the following personal information:
- Name
- Company name
- Postal address
- Telephone number
- Email address
- Any information you provide when completing forms on our website
- Records of correspondence if you contact us by email, telephone, or through our website
We only collect personal information that is necessary for the purposes outlined in this Privacy Policy.
How We Use Your Information
We may use your personal information for one or more of the following purposes:
- To respond to enquiries submitted through our website
- To provide information about our products and services
- To supply quotations, technical information, or documentation requested by you
- To manage and maintain our business relationship with you
- To improve our website, products, and services
- To comply with legal or regulatory obligations
Where required by law, we will obtain your consent before sending marketing communications.
Legal Basis for Processing
We process personal data under one or more of the following lawful bases:
- Your consent
- The performance of a contract
- Compliance with a legal obligation
- Our legitimate business interests, provided these do not override your rights and freedoms
Cookies and IP Addresses
To help us understand how visitors use our website and to improve user experience, we may collect information relating to your device and internet connection, including your IP address.
Our website may also use cookies.
Cookies are small text files stored on your device that help websites function effectively and provide information about website usage.
We may use cookies to:
- Remember your preferences
- Analyse website traffic and usage patterns
- Improve website functionality and performance
- Enhance the relevance of content displayed to users
Most web browsers automatically accept cookies; however, you can modify your browser settings to decline cookies or notify you when cookies are being used.
Please note that disabling cookies may affect the functionality and performance of certain areas of the website.
Data Security
Harcom Group Ltd. takes appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.
Access to personal information is restricted to authorised personnel who require it for legitimate business purposes.
We maintain internal policies and procedures relating to information security and regularly review our systems to ensure data remains protected.
While we take reasonable steps to safeguard personal data, no method of electronic transmission or storage can be guaranteed to be completely secure.
Staff Training and Awareness
All Harcom Group Ltd. employees receive appropriate training relating to data protection, confidentiality, and information security as part of their induction process and ongoing professional development.
This helps ensure that personal information is handled responsibly and in accordance with applicable data protection legislation.
Data Retention
We will retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, or reporting requirements.
When personal information is no longer required, it will be securely deleted or anonymised.
Your Rights
Under UK GDPR, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request erasure of your personal data
- Restrict or object to the processing of your personal data
- Request the transfer of your personal data to another organisation
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details provided on our website.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your personal data has been handled incorrectly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, regulatory requirements, or business operations.
Any updates will be published on this page and will take effect immediately upon publication.
We encourage you to review this Privacy Policy periodically to remain informed about how we protect your information.
Contact Us
If you have any questions regarding this Privacy Policy or how Harcom Group Ltd. processes your personal information, please contact us using the details provided on our website.